Frequently Asked Questions

Softwarecompany.ae is a software marketplace platform designed to connect software vendors with potential customers. We offer a one-stop solution for users seeking software products and for vendors looking to expand their reach and generate more leads.

Our platform operates on a commission-based system where vendors only pay a commission when an inquiry is successfully converted into a sale or subscription. The commission rate is 10% of the total sale or subscription value.

No, there are no registration or subscription fees for vendors. Onboarding, product listing, and marketing are free. Vendors only pay a 10% commission when a sale or subscription is completed.

Onboarding as a vendor is simple. Reach out to our team to express your interest, agree to the vendor contract, and provide the necessary details of your software solutions to be listed on the platform.

Vendors can list any type of software solutions that meet our platform’s quality and compliance standards. This can range from SaaS products, software licenses, tools, and digital solutions relevant to businesses and individuals.

Our team will notify you whenever there is a new inquiry related to your product. We will directly pass the lead to you for further communication and follow-up.

If a lead does not convert into a sale or subscription, you will not be required to pay any commission. The commission fee is only applicable when a lead is successfully closed.

Commissions must be paid to Softwarecompany.ae within 2 days after the successful sale or subscription is completed. Payment details and instructions will be provided in your vendor agreement.

Softwarecompany.ae implements industry-standard security measures to protect your personal and business information. We are committed to data privacy and comply with relevant data protection laws.

Yes, vendors can update their product listings, descriptions, and prices as needed. Please contact our support team to make changes or access your vendor dashboard for self-service updates.

In the event of a dispute, we encourage vendors to reach out to our support team for assistance. If the issue cannot be resolved amicably, it may be referred to arbitration according to our terms and conditions.

You can contact our support team by emailing info@softwarecompany.ae or calling +971 4 2636936. We’re here to assist you with any questions or issues you may have.

We recommend providing detailed descriptions, high-quality images, competitive pricing, and customer reviews to make your product more attractive to potential buyers.

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